current wirex cards cancelled

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Current Cards Cancelled. Money Safe. New Cards Coming Soon.

January 5, 2018 9:00 am Published by

Yesterday, our partner WaveCrest Holdings, Ltd., which provides our cards was instructed by VISA to close all of its prepaid cryptocurrency-related and standard prepaid VISA debit card programs. The Wirex card is such a program.

As a result, your Wirex Payment Cards have been deactivated, and you will not be able to use it for further payment or withdrawals.

Unfortunately, we were given no notice by the supplier WaveCrest to prepare for this change. The whole Wirex team is working diligently to rectify this ASAP.

Yes! Let me know the moment Contactless Cards are ready

Your money is safe

The security of your money is our top priority and we assure you that all your funds are safe. Our team is working around the clock to ensure customer funds are transferred back from prepaid VISA accounts ASAP.

We will be providing card order fee refunds to anyone who ordered a card on or after December 1st, 2017.

More details on our refund procedure will be emailed to all our users within the next few days. We appreciate your patience as we respond to this sudden change.

What is Wirex doing about it?

We are moving forward with a new card issuer, and are very close to being able to release our new cards. We expect to deliver this in Q1. As part of this changeover, our new card issuer will provide free replacements to all users who already have cards.

Verified users will still be able to buy bitcoin using your local bank card. We will be releasing our new verification process within the next week. Furthermore, we will be increasing daily limits to $500 from Monday.

Please accept our sincerest apologies for all the inconveniences caused as a result of this sudden change.

Thank you for being patient and putting trust in us and our service, as we work through this transition.

Join us for a live update

Please join our Community Manager for a live Webinar tonight, January 5th 2018, at 6 pm GMT for further clarification.

Register here for the webinar.

Notable Replies

  • Sam_Hines

    What do the new cards look like?

    Still same fees as old cards?

  • PB4

    Please add me to list for new cards paul@blakeway.me.uk

  • padhraic

    please add me for new card, podonnchadha@gmail.com

  • ronni_nielsen

    Any news bout wavecrest? why they can’t sent cards out anymore? it is not only wirex that is hit by wavecrest but all wavecrest had issued cards to other ico’s like bitwala and so on.

  • davidg

    Please, I need the new card urgently. Add me for the new card. My email is david.lc.germano@gmail.com

  • Cyrille_Hejl

    Hi can you please prioritize me on new cards, my wirex e-mail is chpro84@hotmail.fr.
    Wish you the best on this issue!

  • sektronic

    Hi can you please prioritize me on new cards, my wirex e-mail is bogdan.stefan@sektronic.ro

  • Nikissima

    Please, I need the new card urgently. Add me for the new card. My email is nikissima2002@yahoo.it

  • Balkan_Crypto

    Need new card urgently my wirex account is lugercina123@gmail.com

  • HALcat1974

    Well, the people is crazy…all the cards are urgent I guess…to me my card is the one with highest priority. Please, put mi mail ( joanjosepbech@gmail.com ) in the first position :stuck_out_tongue:

  • kryptoja

    please add me for new card, my wirex email is loleo2@interia.pl

  • Mohammed_Yousre

    Now old card not working, When it work or new card coming ??

  • Callum_Lacey

    Please everyone stop posting your emails when your are ordering a bank/crypto card ??? just think about it before you post your details this is like gold and email and they know your desperately waiting for a email from wires about your new card oh dear …

  • Rom_HtK

    Moi aussi lol
    Me too lol

  • CodeGrape

    Is there a solution of new cards? I ordered the old card on December and used only 2 times. And, I paid DHL fee. Will I get the new card without paying again for DHL service to get the card within one week?

  • Eligman

    Hi, i need the new card urgently, please put me on the waiting list, thanks
    fewo.benidorm@gmail.com

  • Giacomo_Iavarone

    please add me for the new card, i ordered it after december 1st

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