- How and why to verify my Wirex account?
- Which documents do I need to submit for verification? (APAC)
- I received an email asking for more documents. What does it mean?
- How to verify your account? (for users from APAC countries)
- Why you need to verify your identity and how to do it
- Why you need to verify your address and how to do it
- Am I able to use a P.O. Box as my Billing or Delivery address?
- Why you need to verify your source of funds and how to do it
- Common Verification Issues
- List of countries that support mobile phone bills for proof-of-address
Getting Started Guide
- How do I enter my memorable word?
- Why should I set up a memorable word and how do I do it?
- What is a cryptocurrency “fork” and how does Wirex address this?
- 3-D Secure program
- List of available currencies
- How to verify my linked card
- What is a Stellar federation address?
- I inherited a deceased family member's Wirex account. What are my next steps?
- EU Maintenance FAQ
- I forgot my password
- Creating a strong password
- Is it possible to change my account email address?
- Reference currency
- What is two-factor authentication (2FA)?
- How to enable enhanced security (2FA) for my Wirex account
- Why do I need to provide additional documents to change my username or disable my 2FA?
- List of recommended apps for 2-Factor Authentication (2FA)