Wirex Help Centre
Can I change the PIN on my plastic Wirex payment card?

Yes, you can change your PIN at any ATM supporting this function. 

Wirex takes no fees for PIN change. However, please note that some ATM operators may charge a fee. Make sure you’re aware of these before changing the PIN. 

Note: Please make sure to request account balance after changing the PIN. 
Why? - ATM will update your PIN in the banking system, but some merchants may still use an offline card terminal. In such cases, you may need to enter the 1-st original PIN encoded into the card. To prevent this - please request an account balance at ATM to overwrite the original offline PIN. 

Was this article helpful?

3473/3962 found this helpful

Want to know more?
You can visit our Community Forum and ask any question
Didn’t find anything?
Submit Request - and our support will solve your issue as soon as possible