Wirex Help Centre
WXT birthday campaign (Terms and Conditions)

1. Welcome

1.1 This page sets out the terms and conditions that apply to the WXT Birthday Campaign (the “Promotion”).

1.2 By participating in the Promotion, you shall be deemed to have accepted these terms and conditions (the “Terms”). These Terms should be read in conjunction with the WXT Terms and Conditions. If you do not agree to these Terms, do not participate in the Promotion.

1.3 Please read these Terms carefully and make sure you understand and agree to them before any participation in the Promotion.

1.4 The Promotion is void where prohibited by law.

2. What is the Birthday Campaign?

2.1 On the 26th of June 2020, it will be exactly one year since WXT was first made available to the general public. The Promotion aims to reward holders of WXT in accordance with clause 2.2 and 2.3 of these Terms. 

2.2 The Promotion will run from 27 June 2020 at 12:00AM SGT to 28 June 2020 at 11:59pm BST or until the cap threshold has been reached pursuant to clause 5.2 of these Terms (the “Duration”)

2.3 Two campaigns will be run during the Duration of the Promotion. The WXT Holders Campaign will run as set out below (the “WXT Holders Campaign”):

A. For the WXT Holders Campaign, any benefits enjoyed by existing WXT holders will be upgraded, depending on the size of their holding:

  •  Customers who hold between 10,000 WXTs to 49,999 WXTs (“Tier 0”) will enjoy the benefits attached to Tier 1;

  • Customers who hold between 50,000 WXTs to 99,999 WXTs (“Tier 1”) will enjoy the benefits attached to Tier 2;

  • Customers who hold between 100,000 WXTs to 499,000 WXTs (“Tier 2”) will enjoy the benefits attached to Tier 3;

  • Customers who hold more than 500,000 WXTs will not be upgraded for the purposes of the WXT Holders Campaign.

B. For clarity, the tier upgrades are shown in the table below:


WXTs held



10,000 – 49,999 WXTs

To Tier 1


50,000 – 99,999 WXTs

To Tier 2


100,000 – 499,999 WXTs

To Tier 3


500,000+ WXTs

No upgrade


C. Any additional WXT purchased by customers for the purposes of availing the benefits of this Promotion will be capped in accordance with clause 5.2 of these Terms. 

2.4 The Social Giveaway Campaign will run as set out below (the “Social Giveaway Campaign”):

  • Any customer who purchases a minimum of 10,000 WXT during the Duration will be entered into a draw to win a value of £1,000, in accordance with clause 5.4 of these Terms.
  • The winner for the Social Giveaway Campaign will be chosen and contacted on 1 July 2020 via the email address linked to their Wirex account.

3. How to obtain WXT and eligibility matters

3.1 WXTs are made available to Wirex users through the Wirex mobile application. Additionally, WXTs can be purchased directly on any of our partner trading platforms (our “Partner Platforms”).

3.2 The rewards set out at clause 2.2 above are available to anyone who holds the requisite amount of WXT prior to the Duration.

3.3 To be an eligible participant of the Social Giveaway Campaign, the entrant and user must be a verified Wirex user with a WXT account, and is in compliance with the relevant Terms & Conditions set out by Wirex for its users

3.4 The following persons are ineligible to participate in the Social Giveaway Campaign:

  •  employees of any of our group companies;

  • employees of any company that issues the Wirex Card;

  • employees of any other organisation involved in the preparation or administration of the Social Giveaway Campaign;

  • anyone else professionally connected with the Social Giveaway Campaign; or

  • the immediate family members of any of the above.

4. Tax 

4.1 WXT may be subject to tax in your jurisdiction. You are responsible for paying any tax due on any WXT you hold in your Wirex account. You should seek professional advice if you are unsure about whether you need to pay any tax and/ or how much tax you need to pay. Wirex will not be responsible to you for any amounts you are required to pay in tax or any penalties you face in connection with your purchase or receipt of WXTs.

5. Important limitations on the Promotion

5.1 The benefits attaching to the WXT Holders Campaign will only be applicable to those customers holding between 10,000 WXTs to 99,999 WXTs. Those customers who hold between 0 and 9,999 WXTs and more than 100,000 WXTs are not eligible participants in the WXT Holders Campaign.

5.2 The maximum permitted amount of WXTs bought for the purposes of the WXT Holders Campaign is capped at 3,500,000 WXTs globally (the “Cap”). If the Cap is reached prior to the end of the Duration, the WXT Holders Campaign will no longer run. 

5.3 Once the Promotion ends, your original benefits will be reinstated ie., you will no longer be upgraded in terms of your tier as set out in clause 2 of these Terms.

5.4 The winner of the Social Giveaway will receive £1,000 worth of WXTs to contribute towards the purchase of travel vouchers.

6. Limitation of Liability

6.1 Wirex reserves the right at any time, in its sole discretion, and from time to time to modify or discontinue, temporarily or permanently, the Promotion with or without prior notice.

6.2 We may also modify or discontinue the Promotion on reasonable notice to you. If we discontinue the Promotion, we will, subject to this paragraph 6.2, honour any Promotion benefits for which you became eligible prior to 11:59 pm UK time on the last date of the Promotion being available.

6.3 Wirex accepts no responsibility for any loss or damage incurred or suffered by you as a result of participating in the Promotion or accepting or using any benefits provided by the Promotion, including (but not limited to) any loss resulting from the following:

  • any postponement or cancellation of the benefits attached to the Promotion, or any delay in crediting any WXT to your Wirex Profile;

  • any alteration, unauthorised access, damage, late delivery or non-delivery of any notices, acceptances, requests or other documents related to the Promotion;

  • any damage to your or any other person's computer relating to or resulting from availing the Promotion;

  • any act or default of any third party supplier or any of our Partner Platforms.

6.4 The Promotion is launched by Wirex independently. No partnership has been formed between Wirex and any of the merchants referred to for the purposes of this Promotion. 

6.5 Nothing in these Terms shall exclude the liability of Wirex for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence, or any other matter for which the law does not allow us to exclude or limit our liability.

6.6 Wirex will not be responsible for any losses incurred while trading, holding cryptocurrency or lost opportunity to earn through alternative cryptocurrency holdings for any cause. There are risks associated with trading, and the customer participates in the Promotion at their own discretion, whilst acknowledging awareness, understanding and acceptance of those risks, as set out in our General Terms & Conditions.

7. Your personal details

7.1 Please see our Privacy Policy for more information about how we handle your information.

8. General

8.1 We intend to rely on these Terms as setting out the written terms of our agreement with you for your availing of the benefits attached to this Promotion. If part of these Terms cannot be enforced then the remainder of the Terms will still apply to our relationship.

8.2 If you have any questions about WXT and the Promotion, please email us at supportescalation@wirexapp.com with "WXT Birthday Campaign" in the subject line.

8.3 The Promotion will be governed by English law. The English courts will have non-exclusive jurisdiction over any dispute arising from or related to the Promotion. This does not affect any rights you may have under the law of the country in which you are resident, including (where applicable) your right to have a dispute in relation to the Promotion heard in the courts of that country. 

Was this article helpful?

26/38 found this helpful

Want to know more?
You can visit our Community Forum and ask any question
Didn’t find anything?
Submit Request - and our support will solve your issue as soon as possible