Wirex Help Centre
How to order a Wirex card

Please note: some features may only be available to residents of certain countries. 
You can check the full list of services supported by country via the following page:  
Supported Countries   

You can order a card only after your Wirex account has been successfully verified. To get a card, you will need to have a minimal amount of funds in at least one of your accounts.

If you don’t have enough funds in your account, you may be asked to top-up before ordering your card. The exact amount you need to have in your account will be displayed in the app. 

How to order a card in the Wirex web application 

  • On the Dashboard, please go to Cards (if you had a Wirex card before) -> click Order a card. 

  • If you don’t have a balance on any of your accounts yet, you may be asked to complete an initial top-up.  

  • Confirm your delivery address -> edit it if needed.  

  • Select the delivery method: Standard delivery via Singpost or express delivery from DHL. This may not be available in all countries. 

  • Confirm your order.  

Congratulations! Your Wirex Visa card is on the way.  
 
Note: After you’ve ordered your first card, the “order card” button will change to “cards” on the dashboard.  

How to order a card in the Wirex iOS and Android application 

  • On the Dashboard, tap Cards (if you had one earlier) -> Order a card. 

  • If you don’t have sufficient balance on your account, you may be asked to complete an initial top-up.  

  • Confirm your delivery address.  

  • Select the shipping method: standard delivery (Singpost) or trackable express delivery (DHL). This may not be available in all countries. 

  • Tap Confirm order.  

That’s it! The new Wirex card will be in your hands shortly.  

 
*Kindly pay attention that the card may be delivered to any address within the registered country. 

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