Please note: verification procedures may vary for residents of different countries depending on the range of Wirex services provided.
In case Wirex services are available in your country, you will be asked to submit certain documents for verification via the app or by our relevant department (via email).
You may check the full list of features supported by country via the following page:
Source of Funds (SOF) verification confirms that the funds deposited into your Wirex accounts came from legitimate sources and can be verified via supporting documentation.
You will need to verify your SOF to continue using the USD/HKD/AUD features of your Wirex account, including the Wirex card and our exchange services.
Your documents have to be either in English or have a certified translation attached.
NOTE: Due to regulatory requirements, you may be occasionally obliged to re-verify your documents.
How to upload your SOF documents
- When it is time to verify your SOF, you'll receive a corresponding email and notification.
Please open the email, which contains a link to the Source of Funds Questionnaire which you will need to download, complete and return to us.
Prepare documentary evidence of the source of your funds.
Note: Examples of acceptable documents to complete this process are provided in the questionnaire.
Return the completed form and required supporting documentation - which includes an additional form of address verification documentation - to the email address provided in the questionnaire.
After these documents are reviewed, you might be asked to provide additional information or documentation.