Wirex Help Centre
How to send funds from your Wirex account

Note: We are currently carrying out some necessary maintenance on the platform, which will temporarily limit transfer functionality. 

If you have already made a bank transfer using your IBAN, you can still use these in the currency you’ve previously used. You cannot however open up a new IBAN for other currencies that you have not used.

GBP transfers IN and OUT of your account using Faster Payments are not affected. 

If you have not already made a EUR bank transfer, you can still make a new request to make EUR payments, but these will be limited to SEPA and SWIFT payments IN to your account only.

All other features like your Wirex Visa card and exchange services are not affected.

You can send funds from your Wirex account to another Wirex user or to an external bank account. See how to add and manage your counterparties.

How to Send Traditional Currency

  1. Log into your Wirex account.

  2. On the Dashboard, select the account from which you want to make a transfer.

  3. On the account panel in the middle, click Send.

  4. On the next screen select To myself, To another person, or To a business.

  5. You will be prompted to enter the necessary details.

  6. Enter the amount which you need to transfer. You can choose to calculate it in your reference currency or send the maximum amount.

  7. Click Confirm. You won’t be charged yet.

  8. Review the details of your transfer. On this page, you can also add a comment on the purpose of your transfer. Then click Send.

  9. Go to your email and confirm the transaction.

  10. Your transaction is on its way! It will appear in your transaction history with the status “Processing”. When the funds arrive at their destination, this status will change to “Complete”.

    Note: To send funds, you will need confirm the transaction via the confirmation email you will receive. If you don’t confirm, the transaction will not go through.  

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