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Help Centre Personal  >  Profile and Verification  >  Account access  >

I forgot my password

Region: EEA & UK

If you forgot your Wirex account password or just want to change it, you can recover it anytime. Just tap/click forgot password on the app or web login screen.

Please follow our password strength recommendations.

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©2021 Wirex Limited (CRN 09334596), whose registered office is 9th Floor, 107 Cheapside, London,  EC2V 6DN, United Kingdom. Wirex Limited is authorised by the Financial Conduct Authority (FRN: 902025) under the Electronic Money Regulations 2017 for the issuing of electronic fiat money and payment instruments. The Financial Ombudsman Service or the Financial Services Compensation Scheme do not apply to the cryptoasset activities carried on by Wirex Limited.

©2021 UAB Wirex (Registration Number: 305118023) whose registered office is  Perkūnkiemio g. 13 – 91, Vilnius, Lithuania. UAB Wirex is an authorised distributor of UAB Payrnet (CRN 305264430), whose registered address is Girulių g. 20, 12123, Vilnius, Lithuania. UAB Payrnet is authorised by the Bank of Lithuania (Authorisation Code LB001994) as an e-money institution. The Bank of Lithuania Deposit Insurance System does not apply to the cryptoasset activities carried on by UAB Wirex. Cryptoasset services are not provided by UAB Wirex. 

©2021 Wirex Ireland Limited (CRN 670057), whose registered office is 2 Dublin Landings, North Wall Quay,  
Dublin 1, D01 V4A3. Wirex Ireland Limited provides cryptoasset services to EEA customers.