Wirex Help Centre
What If I want Wirex to erase all my data?

As a regulated financial institution, we are under legal obligation to keep your transactional data for a minimum of 6 years, for anti-money laundering and counter-terrorism purposes. These retention requirements supersede any right to erasure requests under applicable data protection laws (such as GDPR, Australian data protection law or Singapore Personal Data Protection Act).  

We cannot, therefore, erase your transactional data until after this time period. We can assure you that your data will be held safely and securely whilst under our supervision. 

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