Fees and Charges Value Comments
Card Fee Free Free for Virtual and Plastic
Replacement Card Virtual Free
Replacement Card Plastic Free for the 1st replacement €10 for each subsequent replacement
Monthly Management Fee €1.20 Per each 30 calendar days. First charge is within 20 days of the account opening, each next on the 20th day of each period.
Card delivery times Physical card within 10 working days Virtual Is Instant
PIN Change €0.40 Changing PIN at any capable ATM
Transactions and Purchases
Euro purchases (in Europe) Free
International purchases (outside Europe) and non-Euro currency purchases 3% of transaction value Any transaction in a foreign currency will be converted into Euros. We'll do this at the rate of exchange provided by Visa Europe on the date they process the transaction which may differ from the actual transaction date. See more information on exchange rates on the Visa Europe website.
ATM Withdrawal Europe (including UK) * €2.25 Any transaction in a foreign currency will be converted into Euros. We'll do this at the rate of exchange provided by Visa Europe on the date they process the transaction which may differ from the actual transaction date. See more information on exchange rates on the Visa Europe website.
ATM Withdrawal International* (outside Europe) €2.75 + 3%
FX Conversion Rate 3%
Decline Transaction €0.06 Where a transaction is declined at a Visa terminal or online merchant.
ATM Decline €0.17 Where a transaction is declined at an ATM.
Other Fees
ATM balance enquiry (where available) €0.23 Balance enquiries are FREE through your mobile app or by logging into your account online.
Call costs to Lost/Stolen Service Standard geographical rate Calls to +44 (0) 333 202 3645 are charged at standard geographical rates and will be included in mobile phone inclusive minute packages.
Statements online (per 62 days) Free
Administration Fees €23.00 Administration fee for instigating a chargeback on your request, transaction revocation, manually rectifying any errors you make or investigating shortfalls.
Limits
Maximum daily ATM withdrawal $250.00 Per day
Maximum card spend €8,000.00 At any time
Maximum account balance €16,000.00 At any time
Expiry 36 months The card is valid for 36 months