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FAQ

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Fees
​Wirex Fees, Card Costs and Exchange Rates

Wirex comes with the best in Bitcoin security. Our free and convenient Wirex app integrates payment card functions, international money transfer services, mobile banking and multi-currency features with virtual and physical payment cards – all at the tip of your fingers. If you’ve stumbled across this page looking for answers to our frequently asked questions… View Article

FAQ: How to Load $2500 or More onto Your Wirex Card

This FAQ explains how to load large amounts of funds — more than $2500 per day — onto your Wirex cards. Please note that you need to have a verified account before being able to use this feature. For a step-by-step tutorial on how to verify your account, see this link. If you have an unverified… View Article

FAQ: The E-Coin to Wirex Migration

We are in the final stages of the E-Coin to Wirex rebranding. The official and final announcement will be circulated soon. This article answers some common questions about the change from the E-Coin platform to Wirex.   Q: I am an E-Coin user. I have an E-Coin card. Do I have to create a Wirex… View Article

Ways to Top Up Your Wirex and E-Coin Account

We just released the ‘buy bitcoin’ function. You can now securely buy bitcoin with Wirex/E-Coin through bank transfers, alternative payment methods (APMs) and PayPal. We have banking partners around the world that offer easy and low-cost transfers so we can provide you with a convenient way to buy bitcoin. Below we list all the alternative… View Article