wirex phone verification

SHARE
← Back to articles
SHARE

How to perform Wirex phone verification

January 23, 2017 5:57 am Published by

We take your security and privacy very seriously at Wirex. That is why we implemented steps to make your Wirex-linked phone number and email address more secure. As such, all Wirex accounts will need to complete phone number verification with just two easy steps.

Here are the steps to get your phone number verified and start using the Wirex platform.

 

Step 1: Login from Wirex app

Find Wirex app in PlayStore or Appstore and install it on your phone. You can download it from these links: Android | iOS. Please make sure to have a long-term phone number. Each phone number is valid for one Wirex account.

Upon installation, you will be greeted by a mobile phone number confirmation request. Enter your country code and your mobile phone number.

Step 2: Wait for the SMS to arrive

The SMS will contain a code, which you need to enter in Wirex app. Please wait up to 10 minutes for the SMS to arrive. If your SMS did not arrive, please contact the Support Team at support@wirexapp.com.

Once the code is accepted, your phone number has been verified. You can start accessing and using Wirex app as usual!

 

Extra security measures for Wirex phone verification

You can make up to four attempts before the phone number is automatically blocked. This setting is in place to increase the security of your account. Get your account unblocked by contacting the Support Team.

After performing phone verification, we advise all users to increase account security by implementing 2FA (two-factor authentication) and PIN or Touch ID. Please see the articles below for step-by-step instructions.

How to make your Wirex account more secure with 2FA

How to activate Touch ID for Wirex app (iOS only)

Wirex Security Update – 18.01.19

Transparency is one of our core values. Following the issues faced by some of our users over the weekend, we want to ensure that our customers understand exactly what happened and why. We know that many of you have been severely inconvenienced and we apologise wholeheartedly to all who were affected. The integrity of our… View Article

December at Wirex

We ended 2018 with a stack of product improvements, extra security features, a smoother user journey and even more places around the world for you to spend your crypto and traditional currencies. It’s been a big year of expansion for us internally too – we’ve grown our staff from a modest team of 30 in… View Article

Waves in the fabric of Wirex

Kicking off 2019 on a high note, we’re delighted to welcome a new token to Wirex. WAVES joins Bitcoin, Litecoin, XRP and Ether as the latest cryptocurrency that Wirex users in the EEA can buy, store, convert and spend with their Wirex Visa card. The launch of the Wirex WAVES Wallet cements our industry-leading offering… View Article

Wirex 2018 Roundup

As 2018 draws to a close, we’re taking a look back at everything that’s been accomplished here at Wirex. It’s been an exciting year for us: we’ve launched new products, won awards and cross-continental races, made our mark at FinTech conferences around the world and overseen the grand openings of new Wirex offices in all… View Article