Open free account
Wirex Help Centre
Help Center Home>
How to top up my Wirex Account?
How do I link my Wirex card to PayPal?
Linking your local card to your Wirex account
How to verify my linked card?
How to find Wirex code to verify my linked card?
Buying/selling/exchanging fiat currencies
How to exchange currencies
Transferring crypto in
How to add cryptocurrency from external wallets to a Wirex crypto account?
How long does it take to receive funds sent to my Wirex Crypto account?
Crypto Deposits into Wirex FAQs
Finding a cryptocurrency transaction ID (TXID/transaction hash)
The amount of crypto I exchanged differs from the SGD/HKD/AUD value
Why is my cryptocurrency transaction pending?
Why is my crypto transaction 'unconfirmed'?
How do I exchange currencies in the Wirex App?
Send Money to Contacts
Send Money to Contacts feature
Address Book - Send Money to Contacts
Editing the Address Book
How to send a transfer to my Contact
SMTC Fees and limits
Transferring crypto out
What are destination tags and when do I need them?
How to create a trustline
How to transfer cryptocurrency from my Wirex crypto account to an external crypto wallet?
Want to know more?
You can visit our
and ask any question
Didn’t find anything?
- and our support will solve your issue as soon as possible