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Help Centre Personal  >

Security

Region: Asia Pacific

General security

  • How to dispute a transaction or purchase?
  • How to block/unblock my card
  • What to do if your Wirex card was lost or stolen?
  • What to do if I forgot my Pin
  • Why do I need to provide additional documents to change my username, disable my 2FA or memorable word
  • What is strong customer authentication (SCA)

Memorable word

  • How to enter your memorable word

Password

  • Creating a strong password
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