Wirex Help Centre & Frequently Asked Questions | Wirex

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Frequently asked questions

How and why to verify my Wirex account?
I forgot my password
List of recommended apps for 2-Factor Authentication (2FA)
How can I top up my Wirex Account?
What is the difference between Add Funds and Send?
I was invited to Wirex. How do I get my rewards?

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Fees and Limits
T&Cs
Privacy Policy

Refer a friend
Professional Affiliates
Media Kit

Wirex Offices
Customer Support
Management Team

Facebook
Twitter
Medium

Telegram
Instagram

YouTube
Linkedin

Fees and Limits
T&Cs
Privacy Policy
Refer a friend
Professional Affiliates

Media Kit
Wirex Offices
Customer Support
Management Team

Facebook
Twitter
Medium
Telegram

Instagram
YouTube
Linkedin

© 2019 Wirex Limited (CRN 09334596), whose registered office is 25 Old Broad Street, London, EC2N 1HN, UK. Wirex Limited is authorised by the Financial Conduct Authority (FRN: 902025) under the Electronic Money Regulations 2017 for the issuing of electronic money and payment instruments.

Your Visa Debit & Prepaid Card will be issued by Contis Financial Services Ltd who is authorised by the Financial Conduct Authority to issue e-money (Firm Reference Number: 900025) and is a member of Visa. Please note the Visa card is an electronic money product and although it is a product regulated by the Financial Conduct Authority, it is not covered by the Financial Services Compensation Scheme. We ensure that any funds received by you are held in a segregated account so that in the unlikely event that Contis Financial Services Ltd becomes insolvent your funds will be protected against claims made by creditors.

* - UK only