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Cryptoback™ FAQ

Wirex Cryptoback™ is a rewards program offered by the Wirex platform that allows users to earn cryptocurrency for making purchases with their Wirex Visa or Mastercard debit card. In this article, we will go over some frequently asked questions about the Wirex Cryptoback™ program. 

Q: What is Wirex’s Cryptoback™ rewards program?  

A: Wirex Cryptoback™ is a rewards program that allows Wirex cardholders to automatically earn cryptocurrency when they use their card for eligible purchases. 

Q: How does Wirex Cryptoback™ work?  

A: Wirex Cryptoback™ rewards work by giving users a percentage of their eligible purchases back in cryptocurrency. The amount of Cryptoback™ rewards you earn depends on your Wirex X-tras tier. 

Q: What is the Wirex X-tras tier?  

A: The Wirex X-tras program operates on a tiered system, which determines the amount of Cryptoback™ rewards you can earn for eligible purchases. The program includes three pricing plans, namely Standard, Premium, and Elite, each with its own corresponding tier. By frequently using your Wirex card, you can earn more cryptocurrency that can be used to move to a higher X-tras tier to earn greater benefits. 

Q: What transactions are eligible for Wirex Cryptoback™ rewards?  

A: Eligible transactions for Wirex Cryptoback™ rewards include any purchase made with your Wirex card that is not a cash withdrawal or transfer. The amount of Cryptoback™ rewards you earn may vary depending on the Merchant Category Code of the purchase. 

Q: What cryptocurrency can I earn with the Wirex Cryptoback™ rewards program?  

A: Wirex Cryptoback™ rewards are paid in WXT, which is credited to your X-tras account. 

Q: When will I receive my Wirex Cryptoback™ rewards?  

A: Your Wirex Cryptoback™ rewards will be credited to your Wirex account within a few minutes of the eligible purchase being made. 

Q: Is there a limit to how many Wirex Cryptoback™ rewards I can earn?  

A:  The monthly limits vary based on the plan, with Standard users being able to earn a maximum of 20,000 WXT, Premium users up to 100,000 WXT, and Elite users up to 250,000 WXT. Additionally, the maximum amount of Cryptoback™ rewards you can earn per transaction also varies depending on your plan, with Standard users earning up to 250 WXT, Premium users up to 1,500 WXT, and Elite users up to 9,000 WXT. 

Q: How do I track my Wirex Cryptoback™ reward earnings?  

A: You can track your Wirex Cryptoback™ reward earnings in the Wirex app. Simply go to the Xtras™ section of the app to see how many Cryptoback™ rewards you have earned. 

Q: Can I withdraw my Wirex Cryptoback™ rewards?  

A: Yes, you can exchange your Wirex Cryptoback™ into another cryptocurrency, stablecoin, or fiat currency. 

Q: Is there a fee for withdrawing my Wirex Cryptoback™ rewards?  

A: When you withdraw your funds, a standard blockchain fee is levied. 

Q: Are there any restrictions on how I can use my Wirex Cryptoback™ rewards?  

A: There are no restrictions on how you can use your Cryptoback™ rewards. Once it has been credited to your Wirex account, it is yours to use or withdraw as you wish. 

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