Wirex Help Centre

Extortion scams

Cryptocurrency transactions are irreversible, which means once you send cryptocurrency to a third party, there is no way to stop the payment or reverse it. It's essential to ensure the legitimacy of any involved third-party services and merchants and only send cryptocurrency to entities you trust. Remember, if it seems too good to be true, it probably is. 

One type of scam to be aware of is extortion scams. Scammers may use information obtained from data breaches on other websites to trick you into thinking they have more information about you than they actually do. For example, they may show you an old password you've used to make their scam seem more legitimate. 

If you fall victim to an extortion scam, take immediate action. Report the email as spam to your email provider, run a malware scan on your computer using a reputable tool like Malwarebytes, and change any passwords included in the extortion email that you currently use across all websites. 

It's also important to contact your local authorities and file a police report. If necessary, have the authorities contact Wirex directly, as they are committed to full cooperation in all law enforcement investigations. Stay vigilant and protect yourself from cryptocurrency scams by verifying the legitimacy of any third-party services or merchants before sending any cryptocurrency. 

Was this article helpful?

0/0 found this helpful

Want to know more?
You can visit our Community Forum and ask any question
Didn’t find anything?
Submit Request - and our support will solve your issue as soon as possible