Wirex Help Centre

How to change your email address

Changing your email address is simple and straightforward. If your Wirex email address is no longer active, or if you simply want to update it, follow these steps to get it changed: 

  • Contact Customer Support: To request an email address change, you will need to contact Customer Support. You can do this by submitting a support ticket on the Wirex website or through the Wirex app. 

  • Provide verification information: To ensure the security of your account, you will need to provide additional verification information when requesting an email address change. This can include your ID, the last 4 digits of your Wirex card, and your delivery address. 

  • Wait for confirmation: Once you have submitted your request and verification information, wait for confirmation from the Customer support team. They will process your request and inform you once the email address change is complete. 

Remember to keep your login credentials and account information secure to prevent unauthorised access to your account. If you suspect any suspicious activity on your account, contact Customer Support immediately. 

Was this article helpful?

2/4 found this helpful

Want to know more?
You can visit our Community Forum and ask any question
Didn’t find anything?
Submit Request - and our support will solve your issue as soon as possible