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How to manage your Faster Payments details

UK customers who successfully complete the Intermediate verification will have personal Faster Payment (FPS) details automatically requested for GBP deposits and withdrawals.

After completing the Intermediate verification, please allow up to 24 hours for your FPS details to become active. This processing time is required to ensure compliance with regulatory standards, allowing us to provide a secure and fully compliant service for our customers.

After completing the Intermediate verification, we will send you an email and show an in-app banner to confirm that your FPS details will be available within 24 hours. Once your FPS details are ready, you will receive a push notification, confirming that you can now use them to send and receive GBP payments instantly.

If you have any questions or need assistance during this process, please contact our support team .

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