Verifying your address is an important step in the identity verification process when creating a Wirex account. It is necessary to provide proof of address (POA) to confirm the information you provided during the sign-up process. This helps prevent fraud and other illegal activities, and it also ensures compliance with regulatory requirements.
In this guide, we will outline all the documents that we accept for POA.
What documents are accepted for address verification?
To verify your address, you will need to provide a document that confirms your name and current address. The following documents are accepted for address verification:
Acceptable POA (USA)
Documents that need to be dated within the last 3 months:
- Bank statement (must show transaction history or summary indicating cash in/out)
- Utility bill (water, electricity, gas, landline phone (NOT cell phone) and Iinternet bills are accepted)
- A government/local government-issued letter
Documents that need to be dated within the last 12 months:
- Home insurance documents (service address must match residential address)
- Certificate of residence
Documents with any date providing they have not expired:
- Government-issued ID Card (must contain address)
- Government-issued driving licence (must contain address)
- Government-issued state identity card (must contain address)
- Government-issued health insurance
- Tenancy/rental agreements (must be issued by an estate/rental agency)
- Native American tribal document
Acceptable POA (all other regions)
Documents that need to be dated within the last 3 months:
- Bank statement (must show transaction history or summary indicating cash in/out)
- Utility bill (water, electricity, gas, landline, and internet bills are accepted)
- A government/local government-issued letter related to tax, benefits etc.
- Bank reference
Documents that need to be dated within the last 12 months:
- Home Insurance Documents (service address must match residential address)
- Certificate of Residence
Documents with any date providing they have not expired:
- Government-issued ID Card (must contain address) where it has not been used as a POI document
- Government-issued driving licence (must contain address) where it has not been used as a POI document
Note that we cannot accept your a government-issued ID card or driving licence if the same document was used during your verification process when joining Wirex.
