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Wirex affiliate FAQ

Q: Who can become an affiliate for Wirex? 

A: Wirex welcomes both individual and business affiliates to join the program. If you're an individual, you can enter your personal details under the "Company Information" section of the application form. Please note that all referrals within the affiliate program, even those made through word-of-mouth, must use your unique referral link for proper tracking. 

Q: How long does it take until I can start referring people? 

A: Once you submit your application form, our affiliate team will review it. Applications are typically processed and approved within five business days. You will receive a welcome email once your affiliate account is ready to go. 

Q: Where can I find my referral link? 

A: After logging into your Impact account, you can find your referral link in the "Create a Link" panel located at the top right of the dashboard. Simply click on "Create" to generate your unique link. We also offer a variety of banners that you can use for visual links on your website, blog, or social media platforms. 

Q: What does "Partner Type" and "Property Type" mean? 

A: "Partner Type" refers to the way you will promote Wirex to your audience. Choose the option that best describes your affiliate marketing program. "Property Type" refers to the platform or website where you will promote Wirex. At this time, we are not accepting "Offline" or "Other" partner types. 

Q: How long does it take for a referral to show in my dashboard? 

A: Successful referrals or "actions" can take up to 72 hours to be reflected in your Wirex affiliates dashboard. Please note that generated revenue will not be displayed until the 15th day of the following month. 

Q: What if my referral hasn't been credited to my account? 

A: Unfortunately, referral links are not compatible with browsers that block Google Analytics or cookies, including Brave and Tor browsers, and privacy and ad-blocking extensions for other browsers. Additionally, referrals must click your affiliate link and sign up on the same device and browser. Wirex cannot manually attribute referrals that are blocking Google Analytics or cookies or referrals made before registering for the affiliate program. To ensure proper attribution, please make sure your referrals disable extensions and settings that block tracking before clicking your link. 

Q: How long does it take for earnings to appear in my dashboard? 

A: Fee revenue is updated on a monthly basis and will be available for viewing in your Impact account by the 15th of the following month. Payments are processed 14 days later on the 29th. 

Q: Can I get custom terms for the affiliate program? 

A: Wirex offers the same terms for all affiliates, regardless of size. Our terms are designed to be competitive in the industry and hassle-free. Unlike some competitors who offer unfavourable terms such as discounts on trade fees instead of cash, lower affiliate payment percentages, and affiliate payment percentages that decrease with time or expire within a few months, we keep our terms simple and straightforward.

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