Which documents do I need to submit for verification? (APAC)

Verification confirms your personal information and residential address. This is a standard procedure that helps prevent criminals from abusing our products for fraud, money laundering, and other illegal activities.

When verifying your identity or address, you will be required to submit a picture of a document that can confirm your identity. The document types accepted for this procedure will differ depending on your country. Please check the list below:

CountryAccepted documents
AustraliaPassport, driving licence
FijiPassport, driving licence
Hong KongPassport, driving licence, national identity card*
MalaysiaPassport, driving licence, national identity card
New ZealandPassport, driving licence
PhilippinesPassport, driving licence, national identity card*, postal i identity card, professional qualification card, social security, voter ID
SingaporePassport, driving licence, national identity card, work permit
South KoreaPassport
TaiwanPassport, national identity card, residency permit
ThailandPassport, driving licence, national identity card

*both sides

Was this article helpful?

22 of 41 found this helpful

Still need help?
Our customer support is here to help. Submit a request to get help from our Support.
Still need help?

Related articles