With the Christmas break on the horizon, we want to make sure that you know exactly how to contact us over the festive period. The good news is that our customer support teams are open as normal over Christmas and the New Year because, as we know from all the Bitcoin excitement last December, the world of crypto never sleeps!
Whether youve thrown out your card with the wrapping paper, youre not sure how to redeem your Satoshis or youre still not sure what Satoshis are, were here to help. To make sure that your query is heard and dealt with as quickly as possible, here is a quick explanation of our different contact channels and how best to use them.
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