Important
GBP deposits and withdrawals will become available within 24 hours after you complete the Intermediate verification level. Once GBP details are active, you’ll receive a push notification confirming this. For more details on managing your GBP account, please see our article on How to manage Faster Payment details.
One of the ways you can add funds to your Wirex account is by using Regular bank transfer . In this article, we will show you how to add GBP to your Wirex account using Regular bank transfer in the UK.
Step 1: Open the Wirex app and click Cash In
The first step is to open your Wirex app and click on the 'Cash In' button. You can find this button on the main 'Dashboard' of the app. Once you click on it, you will be taken to a screen where you can choose which account you want to add funds to. Choose your GBP account.
Step 2: Choose Bank Details
Once you have selected the account you want to add funds to, you will see a list of options to choose from. Select the 'Regular Bank Transfer' option to proceed.
Step 3: Note down your GBP account details and add this as a beneficiary in your online banking
You will now see the details of your Wirex account, including the Beneficiary name, Sort code, and Account number. Note down these details or take a screenshot so you can easily refer to them later. Then, log in to your online banking and add your Wirex account as a beneficiary. When making a payment to your Wirex GBP account, always enter the correct details including the beneficiary's name. This will ensure the payment will be processed accordingly, without any unexpected delays.
Step 4: Wait for the payment to be processed
For GBP deposits using Faster Payments, the transaction is usually processed instantly. In some rare instances, it may take up to 2 hours for the payment to be fully processed and reflected in your account.
Payments may be temporarily held for routine security checks. If this happens, it's nothing to worry about— our team will contact you if we need additional details to proceed.
You can also consider another method to fund your GBP account. You will avoid the need for extra steps by switching to the Payment account from the 'Dashboard'. This will take you straight to the GBP payment details.
FAQ
1. How long does an FPS deposit take?
Faster Payment (FPS) is usually processed instantly. In rare cases, it may take up to 2 hours.
2. Are there any fees for FPS?
We do not charge any fees for FPS, allowing fast and free deposits in your GBP account.
3. Why was my FPS deposit delayed or rejected?
Please ensure that the payment is made from your own bank account in your name. We do not accept third-party payments and will reject and reverse them back to the sender.
Delays may occur due to additional monitoring, which is a standard security measure. There's no need to worry—your time is valuable to us, and our dedicated team will reach out if we need to double-check any details.
For any other issues, don't hesitate to get in touch with our support team . They'll be able to provide more details on your specific payment and assist further.
4. Can I receive FPS from a third party (e.g. businesses, friends)?
As for now, we support only first-party payments that must be sent to or received from an account in your name. We understand the need to receive FPS from third parties and doing our best to enable it in the nearest future.