Open free account
Log in
Wirex Help Centre
Help Center Home>
Accounts
How to activate traditional currency accounts
Account deletion
Deleting your Wirex account
Managing your account
How to Link and Prioritise Traditional Currency Accounts
Is it possible to change my account email address?
The Wirex App
Wirex App: General Overview
Supported OS and devices
Verification FAQ
Source of funds FAQs
Geographic availability
Supported countries
Can I use a Wirex account in my country?
List of available currencies
Opening an account
How to create a Wirex account
I did not receive an Account Activation email
Wirex App: How to register an account
Verification
Which documents do I need to submit for verification? (Asia-Pacific)
How to verify your identity (for users from Asia-Pacific countries)
Verifying your phone number
Why and how to verify your address
Verifying your source of funds
Why you need to verify your source of funds and how to do it
Common Verification Issues
List of countries that support mobile phone bills for proof-of-address
How do I change my address?
I received an email asking for more documents. What does it mean?
What is Source of Funds/Source of Wealth?
Want to know more?
You can visit our
Community Forum
and ask any question
Didn’t find anything?
Submit Request
- and our support will solve your issue as soon as possible