Wirex Help Centre
How to create the Wirex account

Below you can find step-by-step instructions on how to register your new Wirex account: 
 
1. Start registration either via Wirex website here, or download your Wirex mobile app via AppStore or Google Play.  

2. In the app click on “Register”: select your country of residence > enter your email address > create a password > click on “Continue”. 

3. You will receive a letter to confirm your email address > open the letter and follow the confirmation link embedded. 

4. Follow the onscreen prompts to confirm your address, personal information, and phone number. 

5. The time has come now to verify your identity. You will be automatically routed to the “Verify Your Identity” screen.  

6. Upload the necessary documents. You will be offered to choose the type of document that would be convenient for you to make a further application. This should take no more than a few minutes. 

7. Submit the answers to the in-app questionnaire for the regulatory purposes. You will be provided with the options in the process of the procedure.  

8. Once the account has been verified (it might take some time for all the submitted information to be checked), set up the [memorable word] to enhance your account security and to unlock all of your account features.  

9. Congratulations! Your Wirex account is all set now and ready to go! 

*If you did not receive an activation email or received an error after clicking the activation link, please see our [I did not receive an account activation email] help article for further assistance. 

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