Verification confirms your personal information and residential address. This is a standard procedure that helps prevent criminals from abusing our products for fraud, money laundering, and other illegal activities.
When verifying your identity or address, you need to submit a picture of a document that can confirm your identity. The document types accepted for this procedure differ depending on your country.
Which documents can customers in the Asia-Pacific submit for verification?
Please check the list below for documents that we’re able to accept for your country:
| Country | Accepted documents |
| Australia | Passport, driving licence |
| Bhutan | Passport |
| Cambodia | Passport |
| Fiji | Passport, driving licence |
| Hong Kong | Passport, national identity card* |
| Malaysia | Passport, driving licence, national identity card |
| Nepal | Passport |
| New Zealand | Passport, driving licence |
| Philippines | Passport, driving licence, national identity card*, postal identity card, social security card, voter ID |
| Samoa | Passport |
| Singapore | Passport, driving licence, national identity card, work permit |
| South Korea | Passport |
| Taiwan | Passport, residency permit |
| Thailand | Passport, driving licence, national identity card |
| Tuvalu | Passport |
*both sides
Take a look at our guides on verifying your identity and verifying your address. We’ve also written a guide on verifying your source of funds, in case we’ve asked you to do that.
