Upd: Oct 15, 2023
You may not use your Wirex account to engage in the following categories of activity:
Unlawful Activity:
Activity which would violate, or assist in violation of, any law, statute, ordinance, regulation, or sanctions programs administered in the countries where Wirex conducts business, or which would involve proceeds of any unlawful activity; and publishing, distributing or disseminating any unlawful material or information.
Abusive Activity:
Actions which impose an unreasonable or disproportionately large load on our infrastructure, or detrimentally interfere with, intercept, or expropriate any system, data, or information; transmit or upload any material to Wirex websites or apps that contains viruses, trojan horses, worms, or any other harmful or deleterious programs; attempt to gain unauthorized access to any Wirex platform, other Wirex accounts, computer systems or networks connected to any Wirex platform, through password mining or any other means; use Wirex account information of another party to access or use the Wirex platforms, except in the case of specific merchants and/or applications which are specifically authorized by a user to access such user's Wirex account and information; or transfer your account access or rights to your account to a third party, unless by operation of law or with the express permission of Wirex.
Abuse other Customers:
Interfere with another individual’s or entity's access to or use of any Wirex services; defame, abuse, extort, harass, stalk, threaten or otherwise violate or infringe the legal rights (such as, but not limited to, rights of privacy, publicity and intellectual property) of others; harvest or otherwise collect information from the Wirex platforms about others, including without limitation email addresses, without proper consent.
Fraud:
Activity which operates to defraud Wirex, Wirex users, or any other person; provide any false, inaccurate, or misleading information to Wirex.
Internet Gambling (US Region) and Unlawful Gambling:
Unless sanctioned by a governmental body or regulatory authority, you are prohibited from engaging in lotteries; bidding fee auctions; sports forecasting or odds making; fantasy sports leagues with cash prizes; internet gaming; contests; sweepstakes; or any other games of chance.
Intellectual Property Infringement:
Engage in transactions involving items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the law, including but not limited to sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorization from the rights holder; use of Wirex intellectual property, name, or logo, without express consent from Wirex or in a manner that otherwise harms Wirex or the Wirex brand; any action that implies an untrue endorsement by or affiliation with Wirex.
In addition to the prohibited uses described above, the following categories of businesses, business practices, and sale items are barred from Wirex services ("Prohibited Businesses"). Most Prohibited Businesses categories are imposed by card network rules or the requirements of our banking providers or processors. You confirm that you will not use Wirex services in connection with any of the following businesses, activities, practices, or items:
Investment and Credit Services:
Securities brokers; mortgage consulting or debt reduction services; credit counselling or repair; real estate opportunities; investment schemes.
Restricted Financial Services:
Check cashing, bail bonds; collections agencies.
Intellectual Property or Proprietary Rights Infringement:
Sales, distribution, or access to counterfeit music, movies, software, or other licensed materials without the appropriate authorization from the rights holder.
Counterfeit or Unauthorized Goods:
Unauthorized sale or resale of brand name or designer products or services; sale of goods or services that are illegally imported or exported or which are stolen.
Regulated Products and Services:
Illegal marijuana dispensaries and related businesses; illegal sale of tobacco, e-cigarettes, and e-liquid; illegal online prescription or pharmaceutical services; wholesale distributors of prescription and proprietary drugs and related products; wholesale distributors of chemicals and associated products; age restricted goods or services; weapons and munitions; gunpowder and other explosives; illegal fireworks and related goods; toxic, flammable, and radioactive materials; products and services with varying legal status on a country-by-country basis.
Drugs and Drug Paraphernalia:
Sale of narcotics, controlled substances, and any equipment designed for making or using drugs, such as bongs, vaporizers, and hookahs.
Pseudo-Pharmaceuticals:
Pharmaceuticals and other products that make health claims that have not been approved or verified by the applicable local and/or national regulatory bodies.
Substances designed to mimic illegal drugs:
Sale of a legal substance that provides the same effect as an illegal drug (e.g., salvia, kratom).
Adult Content and Services:
Pornography and other obscene materials (including literature, imagery and other media); sites offering any sexually related services that are illegal in the country in which you are using Wirex services such as prostitution, escorts, pay-per view, adult live chat features. Massage parlours and dating and escort services.
Multi-level Marketing:
Pyramid schemes, network marketing, direct marketing (insurance services, travel-related arrangement services and telemarketing services) and referral marketing programs.
Unfair, predatory or deceptive practices:
Investment opportunities or other services that promise high rewards; sale or resale of a service without added benefit to the buyer; resale of government offerings without authorization or added value; sites that we determine in our sole discretion to be unfair, deceptive, or predatory towards consumers.
High risk businesses:
Any businesses that we believe pose elevated financial risk, legal liability, or violate card network rules or bank policies.
The specific types of use listed above are representative, but not exhaustive. If you are uncertain as to whether or not your use of Wirex services involves prohibited use or Prohibited Business or have questions about how these requirements apply to you, please contact us.