Contact

Our team is very busy building the best personal finance platform for cryptocurrency in the solar system. So please help us help you. Only send messages to the relevant contact department. Other messages might get lost in space.


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Customer support

Questions? If you can’t find what you’re looking for at community.wirexapp.com or by searching our Help Centre, submit a support ticket - we’ll get back to you as soon as possible.
You can also get in touch on Facebook, Twitter and Instagram.

For enquiries

Press Enquiries

For any member of the media looking for information about Wirex

press@wirexapp.com
Wirex Business Enquiries

For anything related to the Wirex Business account

supportescalations@wirexapp.com
Partnership Enquiries

For businesses that want to discuss technology integration

partners@wirexapp.com
Affiliate Enquiries

For enquiries regarding affiliate marketing

affiliates@wirexapp.com
Marketing Enquiries

Only for business enquiries from other businesses such as investors, or office plant providers

marketing@wirexapp.com
Customer Support

For customers who have specific problems. Please, try our community first or visit the Help Center

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©2021 Wirex Limited (CRN 09334596), whose registered office is 9th Floor, 107 Cheapside, London,  EC2V 6DN, United Kingdom. Wirex Limited is authorised by the Financial Conduct Authority (FRN: 902025) under the Electronic Money Regulations 2017 for the issuing of electronic fiat money and payment instruments. The Financial Ombudsman Service or the Financial Services Compensation Scheme do not apply to the cryptoasset activities carried on by Wirex Limited.  

©2021 UAB Wirex (Registration Number: 305118023) whose registered office is  Perkūnkiemio g. 13 – 91, Vilnius, Lithuania. UAB Wirex is an authorised distributor of UAB Payrnet (CRN 305264430), whose registered address is Girulių g. 20, 12123, Vilnius, Lithuania. UAB Payrnet is authorised by the Bank of Lithuania (Authorisation Code LB001994) as an e-money institution. The Bank of Lithuania Deposit Insurance System does not apply to the cryptoasset activities carried on by UAB Wirex. Cryptoasset services are not provided by UAB Wirex. 

©2021 Wirex Ireland Limited (CRN 670057), whose registered office is 2 Dublin Landings, North Wall Quay,  
Dublin 1, D01 V4A3. Wirex Ireland Limited provides cryptoasset services to EEA customers.