Terms and Policies
GENERAL TERMS OF SERVICE >
This document sets out the agreement between you and Wirex when you sign up to use our products. Please carefully read this document to ensure that your expectations are met and that we can provide you with a secure and complaint service.
ISSUER TERMS >
These terms apply to your Wirex account and your Visa prepaid or debit card. Please read these carefully to understand how it works, find out about your card security and the fees and limits that apply.
Your privacy is important to Wirex and we have taken steps to ensure that you are comfortable with how we use your personal information. Please read this policy to understand how we collect and process your personal information.
AML Policy Canada >
Wirex is fully compliant with the legislative requirements relating to anti-money laundering and counter-terrorist financing in Canada, please read these terms to understand how this impacts you.
REFER A FRIEND >
You and the referred user must accept these before you engage with the Refer a Friend Programme.
WIREX TOKEN SALE TERMS >
These terms contain important information about the WXT Token, please read them carefully before you choose to purchase the WXT.
WIREX MULTICURRENCY ACCOUNT TERMS >
We want you to understand the applicable exchange rates and fees when you use your Multicurrency Account. Read these terms to find out more about how it works and how to manage it.
WIREX CRYPTOASSETS TERMS >
When you buy and sell cryptoassets through the Wirex service, it is important that you understand how it works. Read these terms to learn about our relationship and the risks involved.
WIREX CRYPTOBACK TERMS >
Learn about how you can earn Cryptoback™ Rewards when you use your Wirex card.
Business Terms & Conditions >
This document sets out the agreement between you and Wirex when you sign up to use our business account. Please carefully read this document to ensure that your expectations are met and that we can provide you with a secure and compliant service.
Complaints Policy >
Your satisfaction with our services is important to Wirex. Read this policy to familiarise yourself with how you can reach out to us or raise a formal complaint.
WXT Terms >
These terms contain important information about Wirex's native token, WXT, and sets out the mechanics of the WXT rewards programme.
WXT Birthday Campaign >
Please read these terms carefully before participating in the WXT Birthday Campaign, as you will be deemed to have accepted these terms upon participation.