Terms and Policies
GENERAL TERMS OF SERVICE >
This document sets out the agreement between you and Wirex when you sign up to use our products. Please carefully read this document to ensure that your expectations are met and that we can provide you with a secure and complaint service.
How we are regulated >
This document contains our regulatory information. Depending on where you are ordinarily resident, different Wirex entities with different regulatory permissions may provide certain services to you.
ISSUER TERMS >
These terms apply to your Wirex account and your Visa prepaid or debit card. Please read these carefully to understand how it works, find out about your card security and the fees and limits that apply.
WIREX MULTICURRENCY ACCOUNT TERMS >
We want you to understand the applicable exchange rates and fees when you use your Multicurrency Account. Read these terms to find out more about how it works and how to manage it.
Mastercard Issuer Terms >
These terms apply to your Wirex account and your Mastercard debit card. Please read these carefully to understand how it works, find out about your card security and the fees and limits that apply.
Your privacy is important to Wirex and we have taken steps to ensure that you are comfortable with how we use your personal information. Please read this policy to understand how we collect and process your personal information.
Complaints Policy >
Your satisfaction with our services is important to Wirex. Read this policy to familiarise yourself with how you can reach out to us or raise a formal complaint.
REFER A FRIEND >
You and the referred user must accept these before you engage with the Refer a Friend Programme.
WIREX CRYPTOASSETS TERMS >
When you buy and sell cryptoassets through the Wirex service, it is important that you understand how it works. Read these terms to learn about our relationship and the risks involved.
X-Tras Terms >
These terms contain important information about Wirex's native token, WXT, and sets out the mechanics of the WXT rewards programme.
X-Accounts Terms >
At Wirex, we’re all about breaking down barriers. That’s why we created X-Accounts – a super-simple and secure way to earn up to 12% AER interest on selected currencies.